Edit or delete a user in Zopa Dash
Need to change someone's details or remove a user from Zopa Dash?
Our Merchant Support team can help you edit or delete an existing user account.
⚠️ Important: Requests to delete a user must come from the Account Owner.
How do I request a user edit or deletion?
To request a change to an existing user account:
- Email our Merchant Support team at merchantsupport@zopa.com.
- Include the name and email address of the user you'd like to edit or delete.
- Explain whether you want to edit the user's details or delete their account.
Our team will review your request and confirm the details with you before making the change.
Once the request has been completed, we'll confirm the outcome with you.
Can I delete a user myself in Zopa Dash?
To request the deletion of a user account, contact our Merchant Support team at merchantsupport@zopa.com.
Remember, deletion requests must come from the Account Owner.
Need more help?
If you have questions about managing user accounts or need assistance with an existing user, contact merchantsupport@zopa.com.