Ready to go live?
Zopa is here to help you get connected & taking payments as quickly as possible.
Because Zopa is an advanced payments platform, we are required to do checks on your company, its shareholders, and your business model. We also will help verify your website or app has the proper policies on display to meet online processing requirements.
In order to make your application process as smooth as possible, please use this page as a guide to help prepare all the needed information and documents.
Current Requirements
Before you begin your application, it is important to confirm that:
- Your business is a Limited company registered with Companies House
- You are a named Director of the Company listed at Companies House and based in the United Kingdom
- If you are planning to use Zopa in your online store, you currently use either WooCommerce or Magento (Looking to use Payment Links? No integration required!)
If you don’t currently meet these requirements but still want to use Zopa, please reach out to support@rvvup.com and request being added to our waitlist. We’ll reach out as we expand to new regions and integrations.
1️⃣ Business Basics
As you begin the application process, Zopa will automatically sync your business information over from Companies House. This helps us verify your business details while also expediting the application entry process.
⚠️ If your business information is incorrect or not currently on file with
Companies House, please make updates directly with Companies House before
beginning your Zopa application.
2️⃣ Applicant Details
Next, you’ll be asked to enter some details related to the applicant including their date of birth, phone number, and home address. The applicant must be a named Director of the Company listed on Companies House.
3️⃣ Identify Verification
The next step on the application is uploading identification verification for the applicant by submitting:
✅ A photo (not a scan) of your valid Passport or Drivers license
✅ A “selfie” photo of the applicant
🛂 Requirements for Passport/Drivers license:
- Must be valid, not expired
- ID must be laid on a flat surface
- All four corners of the ID/Passport must be visible
- Take a photo of the ID/Passport (scans or screenshots not accepted)
📸 Requirements for “selfie” photo of applicant :
- Take "selfie" looking directly at the camera, in good lighting, & in full focus
- Photo must have been taken in the past 24 hours
- Do not hold up any items (passports, IDs, etc.)
📏 File format/size requirements:
- File formats must be JPEG, PNG, or PDF
- File size must be under 10MB
📱 iPhone users! Your iPhone camera may default to a High Efficiency format
called HEIC. It is recommended to adjust this setting to JPEG before taking
your photo.
On your iPhone, go to "Settings -> Camera -> Formats" and change "Most Compatible"
to shoot in JPEG.4️⃣ Address Verification
If you're asked to verify your address, please provide one of the following documents depending on Residency:
Address Verification must show your full name, current address & dated within 3 monthsAddress Verification FAQ's
Website Requirements
As a requirement of both Rvvup’s terms of service and the card networks (Visa & Mastercard), your website must clearly display:
✅ Terms & Conditions
✅ Privacy Policy
✅ Shipping/Delivery Information
✅ Refund Policy
✅ Contact information
Company Ownership
Zopa is required to collect, verify, and maintain information on a company’s owners — known as “beneficial owners” or “persons of significant control”.
To be eligible for a Zopa account your company must be registered in the UK and its details must be available via the UK Company Register, Companies House.
If your business and beneficial ownership and/or persons of significant control information is available in full and is entirely based in the UK, there is no action needed.
If your beneficial ownership and/or person with significant control is a company or individual based in a country that is not the UK, Zopa will contact you during your application to ensure we hold the correct information about your business.
If your business information cannot be found on Companies House, or the information on Companies House appears incomplete or incorrect, Zopa will contact you during your application. Zopa will be unable to complete your application and set up your account until the information at Companies House is complete and correct. This may require you to contact Companies House and update your information.
Zopa is required to understand who the natural person that owns your business is. If your business is owned by a legal entity rather than an individual, Zopa will attempt to identify the individuals who own that company as well. If this is not possible for any reason (such as being registered overseas and not at Companies House) Zopa will contact you during your application to request information on your ownership structure.
What is a beneficial owner?
The exact definition of a beneficial owner varies by country. Zopa uses the following definition when talking about beneficial owners.
A beneficial owner is:
- an individual who owns 25% or more of your company (by share capital) and/or
- Individuals who exercise significant control over your company such as:
- CEO, CFO, COO, Managing directors, President etc.
Directors
A director is typically a member of your companies governing board of directors. These individuals must be named and listed at Companies House.
Questions? Don’t hesitate to reach out to support@rvvup.com. We’re here to help make your onboarding smooth.